How should you answer your cell phone when you are with a customer?
With the Silent Generation you don’t dare answer!
With Baby Boomers you ask permission if you can answer!
With Generation “X” they ask you “why don’t you answer?” ( I’ve said this )
With Generation “Y” they will have an interactive communication device and expect you to read and respond to the email or instant message while speaking to your incoming call.
Those four rules for the different Generations are so true. I have been with many people and at times I ask permission, or I don’t answer. I have also been visiting with vendors and when their phone rings I have looked at them and asked “Why aren’t you answering that?”
In the age of super connectivity the average attention span is becoming shorter than the average gnat.
Real Estate Technology Coach